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The Thinking Behind the Models.
Not a blog. The actual reasoning I use with founders, in writing.
Ownership
One Question. Four Paths.
A founder asked which GCC model to pick. I asked one question back — the one nobody asks.
Culture
The Score That Hid an Exit
A high engagement number, and the best people leaving anyway. The gap nobody wants to look at.
Start Here
Ownership
The One Question That Determines Your GCC Model
Copying a model isn't a strategy. It's outsourcing your own decision before you even start.
Leadership
Liking Is Not Leading
A manager who avoided every hard conversation, and called it being supportive.
Hiring
Second Chances We Gave Away
Campus recruits who never came back. How many first chances have we mistaken for second ones?
Leadership
Who Actually Did the Work?
A manager took credit in the room that mattered. Nobody asked whose work it really was.
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